ANNEXE 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
1. THE PREVENTION OF CRIME & DISORDER
CCTV
a) A suitable closed-circuit television (CCTV) system shall be in operation whilst members of the public are in attendance.
b) The CCTV system will provide clear images in all levels of lighting, enabling facial recognition, of all areas of the licensed site to which the public have access (save for toilets/showers/changing areas).
c) The CCTV system camera coverage shall include external areas used by customers. At least one member of staff shall be on duty at the premises who can operate the system and download recorded images.
d) These images will be downloaded and provided immediately, or where this is not possible as soon as practicable, on request to an officer of a Responsible Authority.
e) The CCTV system shall be capable of retaining images for a minimum of 31 days, will be of good quality and will contain the correct time and date stamp information.
f) The CCTV system and images will be kept in a secure environment to which members of the public will not be permitted access.
Staff Training
g) All staff responsible for selling alcohol shall receive induction and/or refresher training (at least annually) commensurate with their role and responsibilities in relation to the sale of alcohol and the times and conditions of the premises licence.
h) Training shall include Challenge 25, the requirement and process for completing both the incident log and refusal log (detailed below).
i) Training will be documented, kept at the premises for at least 12 months from the last entry, and made available to the Police and/or Local Authority upon request.
Alcohol Off Sales
j) Alcohol for consumption off the premises may only be provided in sealed containers.
Refusal Log
k) There shall be a written or electronic register for the recording of all alcohol sale refusals, including attempted under-age sales, proxy sales and refusals to those who appear intoxicated.
l) Details to be recorded shall include the date, time, name (if known), physical description of the person, the reason for the refusal, names and login ID of staff involved, and whether the refusal was captured on CCTV.
m) Any identification document coming into the possession of a member of staff, including security staff, shall be recorded in the register, including the name of the person/name on the identification document.
n) The register or electronic report must be available for inspection, on request, by any authorised officer of the responsible authorities and shall be securely retained by the licence holder for a for a period of 12 months from the date of the last entry.
Incident Log
o) An incident log shall be maintained on the premises to record all incidents and accidents.
p) Records should include occurrences of: crimes committed on or reported to the premises, anti-social behaviour, admission refusals, ejections, seizure of prohibited items, and safeguarding matters.
q) The records shall include the date, time, and location of the incident; nature of the incident; personal details and contact information for all people involved including any witnesses, any crime number and details of police officers attending.
r) Incident and accident records may be kept in a bound register with consecutively numbered pages or electronically on a secure digital system. In each case, the information recorded must be processed, stored, and handled in compliance with The General Data Protection Regulation.
s) The records shall be available for inspection by any authorised officer of the responsible authorities and shall be securely retained by the licence holder for a period of 12 months after the last entry.
2. PUBLIC SAFETY
a) The premises licence holder shall hold a current Fire Risk Assessment which shall be available for inspection by any authorised officer.
3. PREVENTION OF PUBLIC NUISANCE
a) The premises licence holder will operate the business with general consideration in respect of the neighbouring properties.
b) Clear and prominent notices will be displayed in any outdoor public area, and at the exit, requesting patrons be quiet and have consideration for neighbours in the vicinity.
c) The licence holder shall ensure no noise or vibration emanates from the premises so as to cause a nuisance
THE PROTECTION OF CHILDREN FROM HARM
a) A list of persons authorised to sell alcohol shall be kept on site and made available for inspection at the request of Local Authority Officers and Police.
b) Notices advising adults that it is an offence to purchase alcohol on behalf of under 18-year-olds shall be prominently displayed in the licensed area.
Age Verification Scheme - Challenge 25
c) A challenge 25 age verification scheme will operate at the premises whereby any person who appears to be under 25 years of age, and unknown to the staff member serving as a person over 18 years of age, shall not be served alcohol unless they provide identification to prove they are over 18 years of age.
d) Acceptable forms of identification will be a valid passport, a valid photo ID driving license or a valid proof of age scheme card with the PASS approved hologram.
e) Appropriate signage advertising the operation of the Challenge 25 scheme must be displayed in the vicinity of all points of sale for alcohol.
Alcohol Deliveries
f) All people involved in the delivery of alcohol, be this the premises licence holder/designated premises supervisor, employees or third-party courier, shall at the point of delivery be satisfied that the person to whom the alcohol is being delivered is 18 years or over.
g) If, at any point of the process, acceptable photographic age verification documents cannot be produced on request, the delivery shall be refused, and alcohol returned to the licensed premises.
h) Deliveries shall only be made to the address indicated on the order.
i) The delivery may not be left unattended or in a safe space for later collection and must be received, in person, by a person satisfying the Challenge 25 criteria. Where no recipient is available, the alcohol part of any order must be returned to the premises and a record made in the Refusal Log.
j) Deliveries shall only to be made to bona fide business/commercial addresses or private residences and not to any public/open spaces (e.g. car parks, street corners, bus stops, public parks).
k) Deliveries shall be refused to any person who is, or who appears, to be under the influence of alcohol or drugs and the alcohol shall be returned to the licensed premises.
l) The licence holder/designated premises supervisor shall ensure that only the alcohol items specified on orders processed for despatch are loaded onto delivery vehicles, and no alcohol surplus stock shall be carried on vehicles.
m) Where third-party couriers are used to provide the delivery of orders containing alcohol, the premises licence holder/designated premises supervisor shall have a contractual arrangement with each third party to be satisfied that the promotion of the licensing objectives and terms of the premises licence are complied with at all times, with particular attention to the point of delivery.
n) The premises licence holder/designated premises supervisor shall keep records of or have access to all alcohol orders. For each order containing alcohol, records shall include:
1. the name and address of who made the order
2. age verification at the point of order
3. any refusals made at the point of order
4. the items ordered
5. the date and time of the despatch
6. details of the delivery provider/driver
7. the date and time of delivery
8. the full postal delivery address
9. the name of the person receiving the order
10. detail of identification/proof of age documents received
11. details of any refusals at the point of delivery including reasons.
m) Records shall be retained at the licensed premises for a period of 12 months and be produced on request for inspection by a police officer or an authorised person of the licensing authority.